Refund Policy for Chatronai

At Chatronai, we value our customers and want to ensure they are completely satisfied with our services. If you are not satisfied with your purchase or experience, we will do our best to make it right.

Refund Eligibility:

We offer refunds on a case-by-case basis. In order to be eligible for a refund, you must meet the following criteria:

- You must have purchased a service or product directly from Chatronai through our website.
- You must provide proof of purchase, such as a receipt or order number.
- You must request a refund within 30 days of your purchase.

Refund Process:

If you meet the eligibility criteria above and would like to request a refund, please contact our customer support team at support@chatronai.com. Please include your order number and a brief explanation of why you are requesting a refund.

We will review your request and respond within 5 business days. If your request is approved, we will process the refund and notify you via email. Please note that refunds may take up to 10 business days to appear on your account.

Exceptions:

There are certain situations where we may be unable to offer a refund, including:

- If you have violated our terms and conditions
- If you have not provided sufficient information to support your request
- If you have requested a refund after the 30-day window has passed

Final Decision:

Chatronai reserves the right to make the final decision regarding all refund requests. Our decision is final and binding.

Contact Us:

If you have any questions or concerns regarding our refund policy, please contact us at support@chatronai.com. We are available to assist you and address any concerns you may have.